Refund Policy
This Refund Policy outlines the payment, cancellation, subscription, billing, and refund-related terms governing the use of FAMESET services, digital solutions, and platform offerings.
Cancellation Policy
FAMESET provides customized digital services, profile-based solutions, branding infrastructure, visibility tools, subscriptions, and execution-oriented professional services.
Once a payment is successfully completed, the associated order, subscription, onboarding, or activation process is considered confirmed and may begin immediately.
- Orders cannot be cancelled after activation begins
- Users should review plans before payment
- Pricing and feature scope must be checked carefully
- Service processing may begin immediately after purchase
Refund Policy
All payments made to FAMESET are final, non-refundable, and non-transferable unless explicitly stated otherwise in a written agreement.
Refunds will not be issued under situations including:
- Change of mind after payment
- Failure to use purchased services
- Incomplete submissions or delayed approvals
- Visibility or engagement expectations
- Third-party platform limitations
- Partial usage of subscriptions
- Verification or moderation outcomes
- Technical misunderstandings outside defined scope
This policy applies to subscriptions, branding services, profile upgrades, visibility services, retainers, and milestone payments.
Nature of Services Disclaimer
FAMESET operates as a digital platform and professional branding ecosystem offering intangible and execution-based services rather than physical goods.
Due to the nature of digital branding, visibility systems, profile management, and platform-based services:
- Specific results cannot be guaranteed
- Outcomes may vary across industries and platforms
- User participation impacts service outcomes
- Third-party algorithms remain outside our control
By completing a payment, users acknowledge that FAMESET provides effort-based services and not guaranteed-result products.
Chargebacks & Payment Disputes
Users are encouraged to contact FAMESET directly for billing concerns, technical issues, or payment clarifications before initiating chargebacks or disputes.
- Unjustified disputes may suspend services
- Fraudulent reversals may restrict platform access
- Permanent account limitations may apply
- Legal recovery actions may be initiated where necessary
FAMESET reserves the right to submit transaction records, onboarding logs, communication history, and service activity details during dispute investigations.
Payment Gateway Compliance
This Refund Policy is published in compliance with applicable payment gateway requirements, including Razorpay and other supported payment processing systems.
By completing payments through FAMESET, users explicitly acknowledge and agree to this Refund Policy.
Governing Law & Jurisdiction
This policy shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from payments, subscriptions, platform usage, or related transactions shall be subject to the exclusive jurisdiction of courts located in Delhi, India.
Contact Us
For billing concerns, payment questions, subscription issues, or support requests related to this policy, contact us below.
info@fameset.com
Phone
+91 8802172121
Address
New Delhi, India